Legal
Privacy Policy
Effective Date: May 25, 2026
1. Introduction
Jefferson Da Silva ("Jefferson Da Silva," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, submit a form, or request information about our flooring services.
2. Information We Collect
We may collect the following types of information:
Contact Information
Full name, phone number, email address, property address, and any information you voluntarily provide.
Project Information
Details about your flooring project, including flooring type, project scope, property details, service interests, and scheduling preferences.
Communication Data
Records of phone calls, text messages, emails, website chats, estimate requests, and conversations exchanged with our team or systems.
Website Usage Data
Browser type, IP address, device information, pages visited, and referring websites.
3. How We Use Your Information
We use the information we collect to:
- Respond to estimate requests and inquiries
- Schedule consultations and project estimates
- Communicate about flooring services and appointments
- Provide customer support
- Improve our website and customer experience
- Send service-related emails and text messages
- Maintain internal business records
- Comply with legal obligations
4. SMS / Text Messaging Consent
When you submit a contact form, request an estimate, or otherwise opt in, you consent to receive text messages from Jefferson Da Silva at the phone number you provide. These messages may include appointment reminders, estimate scheduling, project updates, and customer support communication.
No Sharing of Mobile Data
We do not share, sell, rent, or trade mobile phone numbers, opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes. SMS consent is never shared with anyone for marketing purposes.
Opt-Out
Reply STOP to unsubscribe from text messages at any time. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.
5. How We Share Your Information
We may share your information only in limited circumstances:
Service Providers
With trusted vendors or software providers that help us operate our business, such as scheduling software, CRM systems, website platforms, email providers, and communication tools, under confidentiality obligations.
Legal Compliance
When required by law or necessary to protect our legal rights, safety, or business operations.
We do not sell your personal information to third parties.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your information by contacting us.
8. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or delete your information. To exercise these rights, contact us using the information below.
9. Children's Privacy
Our services are not directed to children under 13 years old, and we do not knowingly collect personal information from children.
10. Changes To This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
11. Contact Us
Jefferson Da Silva
Contact Email: jeffreywoodflooring@gmail.com
Address: 72 Germain Avenue, Quincy, MA
Service Areas: Massachusetts, New Hampshire, Rhode Island